myCitadel is one of the most prestigious e-wallets, that is used by online casino players to deposit funds in their online casino accounts.
myCitadel is an e-wallet that serves as a personal web based cash account that can be used for a variety of purposes such as purchasing good or services online or transferring funds to friends and relatives. Most Internet casinos offer myCitadel as a deposit and withdrawal option.
There are several ways to fund myCitadel accounts. These include through bank deposits, Visa and MasterCard cards, electronic funds transfers and other local payment methods using local currencies. These funds are instantly transferred and can be instantly used. If players register their credit or debit cards for ExpressPay, then myCitadel transfers funds to online casinos even in excess of the players’ balances and collects the funds from the credit or debit cards later.
myCitadel is an e-money issuers with a Financial Services Authority license. Hence players are assured that it follows the strictest rules and procedures prescribed for the electronic financial industry. All communications and data within the myCitadel website are protected by 128-bit SSL and other encryption mechanisms. Billions of dollars have been successfully processed through myCitadel to date.
The best customer support provided by myCitadel is through its detailed FAQs section that covers every aspect of its operations. In addition myCitadel has a friendly and efficient call center that is available 24 hours a day, 7 days a week, 365 days a year. The call canter provides support both over phone and through email. Toll free numbers have been given on the myCitadel web site. Email support in French, Spanish, German and Turkish is given within 48 hours.
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