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myCitadel for Online Gaming – Online Casino Wallets with myCitadel

myCitadel is one of the most prestigious e-wallets, that is used by online casino players to deposit funds in their online casino accounts.


Overview

myCitadel is an e-wallet that serves as a personal web based cash account that can be used for a variety of purposes such as purchasing good or services online or transferring funds to friends and relatives. Most Internet casinos offer myCitadel as a deposit and withdrawal option.

There are several ways to fund myCitadel accounts. These include through bank deposits, Visa and MasterCard cards, electronic funds transfers and other local payment methods using local currencies. These funds are instantly transferred and can be instantly used. If players register their credit or debit cards for ExpressPay, then myCitadel transfers funds to online casinos even in excess of the players’ balances and collects the funds from the credit or debit cards later.

myCitadel is an e-money issuers with a Financial Services Authority license. Hence players are assured that it follows the strictest rules and procedures prescribed for the electronic financial industry. All communications and data within the myCitadel website are protected by 128-bit SSL and other encryption mechanisms. Billions of dollars have been successfully processed through myCitadel to date.


Process

  • Begin by completing the simple process of opening a myCitadel account.
  • Fund the myCitadel account using one of the many methods permissible. The electronic transfer methods are generally the cheapest.
  • Register at the online casino where the funds are to be transferred.
  • Go to the cashier section and select myCitadel as the deposit option method. Player’s need to enter their email address and amount in order to transfer the funds.
  • In order to transfer their winnings to their myCitadel account players need to select the myCitadel payment option and enter the required details.
  • Funds can be withdrawn from myCitadel account using real-time bank transfers, direct bank deposits and paper checks.

Advantages

  • myCitadel is a simple and secure method of electronic funds transfer.
  • Funds can be transferred to persons or organizations that do not have a myCitadel account.
  • There are no charges for signing up with or using myCitadel to transfer funds.
  • No personal or financial information of the player is sent to the online casinos or other merchants. They are only sent the player’s email address as means of identification. Security is enhanced by player’s receiving an email after every transaction.
  • myCitadel indemnifies players against any unauthorized payments from their accounts.
  • myCitadel offers a promotion scheme in which players earn Citadel points for every transaction. These points can be redeemed for great prizes.
  • myCitadel accounts can be funded in the local currencies of most countries.
  • Detailed online statements are available online over a secure connection.

Contact

The best customer support provided by myCitadel is through its detailed FAQs section that covers every aspect of its operations. In addition myCitadel has a friendly and efficient call center that is available 24 hours a day, 7 days a week, 365 days a year. The call canter provides support both over phone and through email. Toll free numbers have been given on the myCitadel web site. Email support in French, Spanish, German and Turkish is given within 48 hours.


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